Anaplan CEO: AI Isn’t Eating Software
· news
The AI Myth: A New Era for Enterprise Software?
The notion that artificial intelligence (AI) is destined to replace software has been a staple of industry chatter, but its implications are more complex and far-reaching than this simplistic narrative suggests. Beneath the surface lies a subtle yet profound shift in how enterprise software functions, one that threatens to upend traditional value propositions and reshape the competitive landscape.
At the heart of this transformation is the emergence of large language models (LLMs), which have rapidly commoditized the interface layer of enterprise software – essentially making data beautiful and easy to interact with. This development has significant implications for companies whose primary value lies in making data beautiful, as these entities are now competing directly with LLMs that can do the same job for free.
However, this new reality also creates an opportunity for a different kind of system – one that is deterministic, governed, and verifiable. The Deterministic Domain Authority (DDA) represents a critical layer in this emerging architecture, serving as the authoritative computational engine for enterprises. While LLMs excel at probabilistic processing, DDAs are designed to meet the enterprise’s accuracy imperative, ensuring precision, compliance, and auditability.
The new stack being assembled from these components is not interchangeable; each layer has a distinct nature, role, and relationship with the others. At the top sits the LLM, orchestrating user intent through natural language processing. Below it, the DDA provides governed, auditable, 100% accurate computations within specific domains like finance or supply chain management. The Model Context Protocol (MCP) forms the bottom layer, ensuring actions are carried out accurately and with governance.
The restructuring of enterprise software has far-reaching implications for vendors. Companies whose primary value proposition is making data beautiful and navigable are in immediate danger, as their moats are being disintermediated by LLMs. Business Intelligence (BI) and dashboard tools, lightweight analytics products, workflow automation tools, and collaboration layers built on commodity data will all face significant challenges.
On the other hand, vendors that own a domain of deterministic, authoritative, scalable computation – think enterprise planning engines, core systems of record like Human Capital Management (HCM), and Customer Relationship Management (CRM) – are poised to win. These entities provide structural value, which cannot be replicated by LLMs. However, even DDA owners must contend with the risk of commoditization, as multiple DDAs for the same domain can lead to indifference from LLMs.
This shift in enterprise software has profound implications for the way we conceptualize and build systems. Gone are the days of a monolithic SaaS application; instead, we see a new stack emerging, each layer with its distinct strengths and weaknesses. LLMs will continue to excel at tasks requiring probabilistic processing, but DDAs will assume a critical role in providing deterministic computation.
As this transformation unfolds, it is crucial for software vendors to adapt their value propositions and invest in the skills necessary to thrive in this new landscape. The future belongs to those who can balance the probabilistic power of LLMs with the verifiable accuracy of DDAs, creating systems that are both scalable and precise. In this emerging world, the customer’s unique model running on the DDA – a complex, computational digital representation of how an organization plans, allocates, and governs – will be the ultimate moat.
The AI myth has been debunked; instead of “eating” software, AI is sorting it. Only those who can master the interplay between LLMs and DDAs will emerge victorious in the enterprise software landscape.
Reader Views
- EKEditor K. Wells · editor
While Anaplan's CEO is correct that AI isn't eating software, he glosses over the uncomfortable truth: traditional enterprise software vendors are being disrupted by their own productized components. The rise of large language models as a commodity layer threatens to decimate companies reliant on data beautification and interface magic. Meanwhile, deterministic domain authorities like Anaplan's DDA represent a nascent opportunity for enterprises seeking governance and accuracy. However, the industry's reluctance to acknowledge the impending demise of traditional value propositions will only prolong its suffering – as customers increasingly demand software that does more than just make data look pretty.
- CMColumnist M. Reid · opinion columnist
The notion that AI is eating software may be overstated, but its impact on enterprise architecture cannot be ignored. While large language models are revolutionizing interfaces and data presentation, they're not replacing the need for deterministic systems that prioritize accuracy and compliance. The real question is how these layers will interact in a seamless way - will we see a shift towards modularized software development, with each layer being optimized separately? That's where the rubber meets the road, and the industry's innovation will truly be put to the test.
- ADAnalyst D. Park · policy analyst
The article correctly identifies the tension between probabilistic LLMs and deterministic DDAs in enterprise software architecture, but it oversimplifies the implications for companies whose value lies in making data beautiful. In reality, these entities will need to adapt their business models to provide high-level services that integrate both AI-driven interface layers and deterministic domain authorities. This might involve partnering with platform providers or shifting towards more consulting-oriented service delivery – a far cry from the simplistic narrative of AI replacing software.